Tuesday, 17 May 2011

Re: [CardioTrainer Users] Music Integration and general dissatisfaction with product! :(

Hi GruvyGirl,

I'm really sorry for all of the trouble, we definitely didn't mean to make more problems for you! If you have CardioTrainer Pro installed, you should be able to access these features from the exercise tab inside CardioTrainer. 

- Multiple notifications issue: have you disabled notifications in CardioTrainer? 
- GPS issues: We haven't made any changes to the GPS code, so check out the FAQ for information: https://sites.google.com/a/worksmartlabs.com/help-center/cardiotrainer/gps
- Music problems: can you be more specific about what's going wrong so I can understand the issue?

In general, we expect people to be using either Noom or CardioTrainer, not both. If you're interested in the integrated weight loss experience, that's what Noom is designed for; of the features of CardioTrainer are included in Noom.

Let me know if this helps to clarify the issues at all, and sorry again for the trouble.

All the best,
Charlie

On Mon, May 16, 2011 at 2:53 PM, GruvyGurl <lesleylhowell@gmail.com> wrote:
I have had problems with the music integration ever since the
"upgrade" with the NOOM application. I paid for CardioTrainer Pro
because I liked that product. Now, many of the features which I
regularly used are malfunctioning because of this new thing, which I
feel like has hijacked the product I purchased. The multiple
notifications, GPS malfunctioning, and faulty music integration is
making my workouts more stressful: not conducive to motivating me to
work out, which was the goal in the first place.

Why did you go and screw up my perfectly good system? Why couldn't you
just make NOOM completely separate? I am not happy with you right now.
In fact, I ma very UNhappy.

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